Forgot password
Change password
Update credit card
Renew a subscription
Pause subscription
Switch subscription type
Cancel subscription
Forgot your password?
Use the link at the bottom of the login screen to reset. (Be sure to use the same email that you originally registered with.)
Need to change your password?
Log in, then use the “Change Password” link at the bottom of your profile page.
Time to update a credit card?
Click the “Subscriptions” tab on your Account page, then “Update.”
Want to renew your subscription?
If you’ve been a subscriber in the past and still have a username on file (you’ll know this because when you try to subscribe, the system won’t let you use your old username), you have two options. First, pick a new username and use that instead of the old one. The second, better option, is to use your old info to log into your account. On your Account page, click the “Subscriptions” tab, and then click Subscribe, Update, or Change Plan on the right. The “Change Plan” link will allow you to select any type of subscription, monthly or annual.
Want to put your subscription on temporary pause?
If you’re traveling or in the midst of one of life’s intense times and just don’t have time to check Daykeeper (although, frankly, that’s often when we need it the most!), you can put your subscription on pause. You won’t be billed until you log in again and click “Resume.” Please note, though: somewhere around the six-month mark, your subscription will be cancelled.
How to switch your subscription plan
To migrate from annual to monthly or vice-versa, go to your Account page, click the “Subscription” tab, and then click “change plan.” You’ll be shown a pop-up that displays the available options.
How to cancel your subscription
Log in to your Account page, click the Subscription tab, and click “Cancel.”
